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ABOUT THIS                                   SCOPE AND BOUNDARIES
         REPORT                                        This report has been compiled in   strategy, risks and opportunities for the

                                                       accordance with the concepts, guiding
                                                                                       period of 1 January 2020 to 31 December
                                                       principles and content elements contained
                                                       in the IIRC framework.  This framework   2020.
                                                       employs a reporting approach to create   This report adheres to the guidelines laid
                                                       short, medium and long-term value as well   down within Bursa Malaysia Securities
                                                       as the connectivity and interdependencies   Berhad’s (Bursa  Malaysia) Main  Market
                                                       of the six capitals, namely human, natural,   Listing  Requirements and Sustainability
                                                       manufactured, financial, intellectual, and   Guidelines.  It  also  complies  with
                                                       social & relationship capital.   requirements for EES reporting as outlined
                                                                                       under the Global Reporting Initiative
                                                       The report provides a complete   (GRI). Compliance with Malaysian legal
                                                       and balanced review of MSM and   requirements under the Companies  Act
                                                       its  subsidiaries on  the  Economic,   2016 and Malaysian Code on Corporate
                                                       Environmental and Social (EES)   Governance 2017 (MCCG 2017) has also
                                                       performance within the context of its   been adhered to.


                                                       ASSURANCE AND APPROVAL

                                                       MSM’s Board of Directors and Senior   by PricewaterhouseCoopers PLT  and  is
                                                       Management, has approved the contents    approved free of qualifications. The Board
                                                       of this  Annual Report, guided by the    acknowledges responsibility for ensuring
          KEY FOCUS: PERSEVERANCE                      requirements of the MCCG 2017,   the integrity recommendations of the
                                                       Companies  Act 2016, the Main Market   annual report, following recommendation
          Within an unprecedented challenging          Listing Requirements of Bursa Malaysia   by the  Audit Committee, responsible  for
          environment, MSM Malaysia Holdings           and Sustainability Guidelines. The financial   oversight of the integrated annual report.
          Berhad key focus for 2020 was to             report and statements have been audited
          persevere and stay resilient through
          volatile market and industry conditions.
          We enhanced our brand positioning,
          stayed on track of long term targets,
          committed to sustainable improvements
          and sought to stay lean while weathering
          the storm.  We took the opportunity
          to engage with stakeholders and find
          new ways to improve efficiencies and
          service standards as we ready ourselves
          to leverage on upcoming market
          opportunities.                          6 capitals
                                                o ur




                                                 A key element of our integrated report is our business model which
                                                 explains how we leverage our six capitals (as categorised by the
                                                 IIRC) to create value for our stakeholders. Our six identified capitals
                                                 are the various relationships and resources we depend on in order

                                                 to develop, deliver and sustain growth of our business. Our business
          scAn tHe QR cODe BY FOLLOWinG          strategies  revolve  around  maximising  positive  outcomes  within
          tHese siMPLe stePs                     these capitals, being mindful of the trade-offs between capitals, and
             Get it                              mitigating negative impacts.
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