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SUSTAINABILITY EFFECTIVE CORPORATE FINANCIAL ADDITIONAL DETAILS OF THE ANNUAL
REPORT LEADERSHIP GOVERNANCE STATEMENTS INFORMATION GENERAL MEETING

Ethic & Integrity Risk Management, BCM and Internal Controls

MSM Malaysia Holdings Berhad has The Board affirms its overall responsibility for the Group’s Statement
undertaken the following key activities to of Risk Management and Internal Control. The AGRC provides
show our commitment as being an ethical an independent assessment of the effectiveness of the MSM’s
and professional organisation, anchored on Enterprise Risk Management (“ERM”) framework and reports to
ethics, integrity and accountability: the Board yearly. Key elements of the Group’s control environment
include Organisation Structure, AGRC, Group Internal Audit, Code of
• Roadshow and training programmes have Business Practice, Business Continuity Management, Legal, Company
been conducted in MSM headquarter Secretary, Limits of Authority, Polices and Procedures, Financial and 89
and subsidiaries that focus on: Operational Information and Systems and Information Security.
• Understanding on Corporate Liability The Group operates within a clearly defined organisational structure
(MACC Amendment Act Section 17A) with established responsibilities, authorities and reporting lines
• Understanding Guidelines on Adequate to the Board. The organisational structure has been designed in
Procedures order to develop, plan, execute, monitor and control the Group’s
• Whistleblowing objectives effectively and to ensure that internal controls are
• ISO 37001 Anti-Bribery Management embedded within the operations.
System
Further information on the Group’s risk management and internal
• Email blast related to Governance & control framework is made available on the Statement on Risk
Integrity: Management and Internal Control on page 113 of this Annual Report. MSM MALAYSIA HOLDINGS BERHAD Annual Report 2020

English Malay Business Continuity Management
Title Version Version
In normal operation activities and in reaction to current pandemic
Section 17 A P P COVID-19, Business Continuity Management (“BCM”) sets a strategic
Offence by to actively increase corporate resilience. The objective is clear:
Commercial
Organisation to prevent suspension of operations or services. MSM Group take
an initiative created a COVID-19 group via “WhatsApp” just to
New Section P P update the urgent matters related to COVID-19.
17A MACC Act
• The MSM Group call tree structure was reviewed and enhanced as
T.R.U.S.T P P part of the Business Continuity Plan (“BCP”). The structure review
Principles
is to ensure the effectiveness of the BCP designed for MSM Group.
Anti-Bribery P P
Policy • The important of the call tree structure:
Statement • Broadcasting the management decision to specific designated
parties (internal and/or external) of an incident
• On-going education programmes: • Confirmation of facts/information by employees
• Launching of Governance & Integrity • Headcount confirmation and employee condition identification
E-Learning Module in 2021 in the incident
• Establishment of Centralised
Depository System (CDS) for Policies • Most businesses are likely to experience significant disruption
and Procedures in 2021 to their business-as-usual operations and will face business
underperformance throughout the duration of the COVID-19 crisis.
To help address these challenges, MSM Group come out with the
COVID-19 Response Plan.