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SUSTAINABILITY     EFFECTIVE        CORPORATE        FINANCIAL        ADDITIONAL    DETAILS OF THE ANNUAL
                   REPORT         LEADERSHIP       GOVERNANCE        STATEMENTS       INFORMATION    GENERAL MEETING














              Risk Category             Description                       Mitigation


                    Market Risk       Competitive  sales will  lead to  a  i.   Engage with government to curb and monitor
                    Competitive sales  reduction in market share and lower   the number of sugar import AP issuances
                                      profit margins
                                                                        ii.   Staying responsive to customer feedback and
                                                                           providing good follow-ups to issues raised.
                                                                           Regular visits to improve customer relationships
                                                                        iii.   Close  monitoring  of  market  demands  and
                                                                           competitors’ activities
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                                                                        iv.   Ensure reliable supply and convenient delivery
                                                                           of good quality sugar

                    Catastrophic Risk   The outbreak  now constitutes  a global  i.   Forcing governments (local and/or abroad) to take
                    Pandemic and      health emergency that can affect the   extreme preventive and mitigating measures on
                    movement control   productivity of an organisation and even   a wide scale over a period of months including
                    orders (MCO) by   a country’s economic                 travel bans
                    Government
                                                                        ii.   All employees/contractors have to abide to the
                                                                           Standard Operating Procedures initiated by the
                                                                           government while working

                    Catastrophic Risk   Industrial  accidents  and  health  i.   Ensure all employees are aware of matters  MSM MALAYSIA HOLDINGS BERHAD   Annual Report 2020
                    Health and safety   pandemics can lead to lowering of    pertaining to hygiene, health epidemics and
                    of our workers    repute,  loss  of  reliability  and  cleanliness and trained on contamination
                                      contamination of products. Quality is of   prevention procedures in order to prevent
                                      paramount importance                 operational disruptions
                                                                        ii.   Fully comply with Industrial Safety and
                                                                           environment regulations by reducing our Lost
                                                                           Time Injury
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