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SUSTAINABILITY     EFFECTIVE        CORPORATE        FINANCIAL        ADDITIONAL    DETAILS OF THE ANNUAL
                   REPORT         LEADERSHIP       GOVERNANCE        STATEMENTS       INFORMATION    GENERAL MEETING















            suPPLY cHAin MAnAGeMent











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                                                PERFORMANCE AT A GLANCE                                                  MSM MALAYSIA HOLDINGS BERHAD   Annual Report 2020
               “During a year of business
               disruptions due to the            Performance                          2020        2019         2018
               COVID-19      pandemic,           Sales & Distribution (RM)        26 million  25 million   20 million
               MSM’s reliable Supply
               Chain      Management
               operations ensured that
               the Group continue to
               fulfil domestic demand             2021 PRIORITIES:
               nationwide     and     live
               up to our customers’                    Enhance Demand & Supply process to flatten peak and dip within
                                                      Group
               expectations. The  Group
               was also successful in                  Sweating assets at MSM Johor by increasing domestic volume and
               keeping the workplace                  ease complexity at MSM Prai
               a safe zone where the                   Logistics streamline from source points for efficient cost to serve
               health  and  welfare of                 Product rationalisation
               all employees working
               across  the supply  chain,
               remained  a top  priority
               throughout the year.”
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