Diversity, Equity and Inclusion
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Diversity is integral to our organisation, fostering creativity and innovation through varied perspectives, experiences and skills. A diverse workforce reflects the community we serve, enhancing our understanding of customer needs and preferences for improved service and relationships. Our commitment to inclusion boosts employee morale, satisfaction and retention, ensuring our organisation’s success. We value the unique contributions of our diverse workforce, enhancing our ability to meet customer needs effectively.
Our Initiatives
We are dedicated to promoting gender diversity throughout our organisation, starting from executive roles and permeating every level. Our commitment goes beyond representation, focusing on creating an inclusive culture where all employees, irrespective of gender, feel valued and empowered. We have instituted various initiatives aimed at promoting DEI within MSM, including:
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Establishing communication channels to enable our employees to offer feedback, voice concerns, suggest solutions, and report instances where they perceive any violation, disrespect or unfair treatment
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Using the same communication channels as a robust grievance mechanism in the event of perceived violations, disrespect or unfair treatment and seamlessly integrate this mechanism into our Employee Handbook
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Introducing a well-defined framework for employees to report potential violations without fear of retaliation, as outlined in our Whistleblowing Policy
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Adopting the WEP to emphasise its commitment to fostering a culture of DEI
