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Terms Of Use

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Welcome to MSM’s website. Kindly read the terms and conditions stated below carefully before using this Website. By using this Website, you are deemed to have read and accepted these terms and conditions. Kindly refrain from using this Website should you do not agree to all or any of the terms and conditions specified below.

  1. Content
    • The website is owned and operated by, MSM Malaysia Holdings Berhad or known as ‘MSM’.
    • The contents of the website are intended for your personal non-commercial use only. All materials published on this website (including but not limited to articles, features, photographs, images and illustrations, also known as the "content") are protected by copyright, trademarks or other intellectual property rights, and are owned or controlled by MSM, or the party credited as the provider of the content.
    • The website and its content are protected by copyright pursuant to Malaysia and international copyright laws.
    • You may not create a link to this website from another website or document without MSM’s prior written consent.
    • Your use of this website and any dispute arising out of such use of this website is subject to the laws of Malaysia
    • You may not reproduce, republish, upload, post, transmit or distribute in any manner any content from our website without first obtaining the prior written consent from us.
    • You may however download or copy the content subject to the following conditions:
      • the material is used exclusively for your personal non-commercial purpose;
      • all copies must include copyright and other intellectual property notices incorporated into the original material; and
      • no licence is granted in respect of intellectual property rights reserved by us and/or providers of the content
  2. Link to other websites
    • For your convenience and information, MSM’s website also provides links to other sites operated and controlled by third parties and by our various branch offices in and outside of Malaysia. We shall not be responsible for the availability of these external resources or their contents, and shall not be liable for any information or services which may appear on such linked sites.
  3. Changes and Modifications
    • We reserve the right at our absolute discretion and without liability to:
      • change, modify, alter, adapt, add or remove any of the terms and conditions contained herein; and/or
      • change, suspend or discontinue any respect of this Website.
    • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    • Neither MSM nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  4. Use of your Personal Information
    • We will use the personal information you provide through our website only for purposes in which the personal information was originally requested, and for directly-related purposes UNLESS we are required or authorized under law to disclose such personal information OR you if you provide a written consent to allow disclosure of such personal information.
    • We do not control the use of your personal information you may share with our linked sites. You are advised to make yourself aware of their terms and conditions in this respect, if any.
    • We undertake not to sell your name and/or personal data to third parties, and do not intend to do so in the future.
    • We may share your personal data with governmental agencies or other companies assisting us in fraud prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating fraud which has already taken place.
  5. Your Suggestions, Consents and Feedback
    • Any suggestions provided by you will be used to serve the purposes below:
      • improve our products and services
      • to customize the website according to your needs
      • to better understands your needs as the website user
      • for statistical analysis
      • for fraud and security prevention purposes
      • for profiling preferences
      • to administer your feedback and/or participation in research or marketing campaigns
    • It is necessary but non-obligatory that you supply us with the required personal data. If you fail to supply us with such personal data, we may not be able to process and/or disclose your personal data for any of the above Purposes.
  6. Cookies
    • A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to your needs, likes and dislikes by gathering and remembering information about your preferences.
    • MSM uses traffic log cookies to helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
    • Additionally, cookies help us provide you with a better website, by enabling us to monitor which page users find useful. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
    • You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of this website.
  7. No Warranties
    • We provide no warranty, whether expressly or implied, of any kind including but not limited to any implied warranties or implied terms of satisfactory quality, fitness for a particular purpose or non-infringement. All such implied terms and warranties are hereby excluded.
  8. Disclaimer
    • The information contained in this website is for general information purposes only. The information is provided by MSM and whilst we endeavour to keep the information up-to-date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to this website or the information, products, services, or related graphics contained on this website for any purpose. Any reliance you place on such information is therefore strictly at your own risk. 
    • We do not warrant that the functions in our website will be uninterrupted or error-free, that defects will be corrected or that this website will or the server that makes it available is free of any virus or other harmful elements. We do not warrant or make any representations regarding the correctness, accuracy, reliability, or otherwise of MSM’s website content or the result of their use.
    • Every effort is made to keep this website up and running smoothly. However, MSM takes no responsibility for and will not be liable for this website being temporarily unavailable due to technical issues beyond our control.
  9. Liability
    • By using our website, you agree that MSM will not be liable under any circumstances, including negligence, for any direct, indirect or consequential loss arising from your use of the information and material contained in our website or from your access to the linked sites. We are also not liable nor responsible for any material provided by third parties with their own respective copyright and shall not under any circumstances, be liable for any loss, damages or injury arising from these materials. Our total liability (if any) for all damages, losses, costs and expenses under whatever causes of action, whether in contract, tort or otherwise for accessing MSM’s website.
  10. Exclusions
    • The exclusions and limitations described herein shall apply only to the extent permitted by law, without prejudice to our rights to seek legal redress in accordance with the applicable laws.
  11. Applicable Law and Jurisdiction
    • The content of the website shall be governed and construed in accordance with Malaysian laws, and the courts of Malaysia shall have exclusive jurisdiction to adjudicate any dispute which may arise in relation thereto.
  12. Copyright and Trademark
    • All copyrights in this website (including text, graphics, logos, icons and sound recordings) is owned or licensed to MSM and shall be protected under the Malaysian Copyright Act 1987. 
    • You may not, except with our express written permission, adapt, reproduce, distribute create derivative works from any part of this website or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system. 
    • Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
      • you may print or download to a local hard disk for personal and non-commercial use only.
      • you may copy the content to individual third parties for their personal use, but only if you acknowledge this website as the source of the material.

MSM Sugar Refinery (Johor) Sdn. Bhd. (MSM Johor), a subsidiary of MSM Malaysia Holdings Berhad (MSM) operates MSM’s new sugar refinery based in Tanjung Langsat, Johor which is set to be the largest standalone sugar refinery in Malaysia. Erected on a 50.63 acre land plot, the integrated complex is under development for Phase 1 - to build and operate a 3,000 tonnes per day of refined sugar output (RSO) contributing of up to 1 million MT on the Group’s annual production capacity. This is set to be fully commissioned by mid year of 2018. Upon increase in demand, expansion of Phase 2 shall commence by 2025. The combined annual production capacity of Phase 1 and Phase 2 is capable for up to an astounding 2 million MT, strengthening MSM’s position as one of the leading refined sugar producer in the region. With an investment of approximately USD $259 million for the development of Phase 1, this magnifies the Group’s confidence to showcase its ability towards MSM’s 53 years of talented expertise and experience in sugar refining and skilled management. Upon completion and full commissioning of MSM Johor, the total group production capacity will increase of up to 3.25 million MT per annum. One of MSM Johor’s salient point enables capacity building which translates to competitive pricing on end products. This allows MSM to foray into neighbouring countries, further strengthen the Group’s domestic market share and transform Malaysia into a regional hub for high quality refined sugar. Significantly, MSM Johor is seen to be a key growth driver for MSM Group to realize its mission in becoming one of the top 10 global sugar player by 2020.