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CHAIRMAN’S           DELIVERING            MSM           MANAGEMENT DISCUSSION    GROUP FINANCIAL
                  STATEMENT             VALUE               OVERVIEW            & ANALYSIS            REPORT


           SIX

           CAPITALS







                           INPUTS                         OUTPUTS                           HIGHLIGHTS

                             Total Assets: RM2.8 billion   RM2.2 billion revenue          9% increase in revenue
                             Deposits, cash and bank      (4.5%) return on equity
                            balances: RM196 mil           (10.13) sen earnings per share
                FINANCIAL
                  CAPITAL                                 2.25 assets per share


                             Total Refineries: 2          1,010,215 million tonnes annual     Total Capacity for FY2020 is
      8                       Total Warehouse: 1         production output               2.14 mil tonnes
                             Total Capacity: 2.05 mil tonnes   Wholesale sales volume of      However, the current capacity
           MANUFACTURED                                  295,578 tonnes                  has been further reduced
       MSM MALAYSIA HOLDINGS BERHAD   Annual Report 2020
                  CAPITAL                                 Industry sales volume of       to 2.05 mil tonnes following
                                                         458,397 tonnes                  cessation of operation in
                                                          Export sales volume of         MSM Perlis Sdn Bhd
                                                         270,628 tonnes

                             Product Brand: Gula Prai &    Brand value of RM624.3 million     Rebranding of Gula Prai retail
                            Premium Prai                  RM0.60 million IT CAPEX expenses  packaging
                             IT infrastructure
              INTELECTUAL      Product certifications and
                  CAPITAL   compliance

                             Water Consumption            2,577,381 m  of water consumed    Reduction of 0.8% in total
                                                                   3
                              Energy Usage                47,407,844 kWh total purchased   purchased electricity
                             Greenhouse Gas (GHG)        electricity
                 NATURAL     Emissions                    72,345,310 kWh total own        Reduction in CO  emissions
                                                                                                      2
                                                                                         from Air Travel by 86%
                  CAPITAL                                generated electricity
                                                          32,901.04 tonnes of CO  emissions
                                                                            2
                                                         from electricity consumption
                                                          6.5 tonnes of CO  emissions from
                                                                       2
                                                         business air travel
                             Total Employees: 1,049       4.4:1 male to female ratio at     Below recommended target of
                             Total Senior Management     managerial level                30% female representation
                            Team: 3                       11,315 training hours          at all levels
                   HUMAN
                  CAPITAL                                                                 Our investment for employee’s
                                                                                         training and development has
                                                                                         increased by 9.7%

                             Employee volunteer hours     18.23% incident rate            Cases due to accidents during
                             Spending on CSR Programmes   >2,000 volunteer hours         work hours reduced 26%
                                                                                         from 39 cases in 2018 to 29
                             Employee Training            >RM100,000 was spent for CSR
                 SOCIAL &                                Programme                       cases in 2020
             RELATIONSHIP    Lost Time Injury
                  CAPITAL    Incident Rate                                               1 fatality case reported
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