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CHAIRMAN’S           DELIVERING            MSM           MANAGEMENT DISCUSSION    GROUP FINANCIAL
                  STATEMENT             VALUE               OVERVIEW            & ANALYSIS            REPORT


           SHAPING MATERIAL MATTERS











               IMPACTS                           OUR RESPONSE                   LINK TO STRATEGY

           ENVIRONMENTAL ASSESSMENT

            •  Provision  of  fair  and  decent  work  •  We  have  the  plan  in  place  •  In normal operation activities and in reaction
              environment and wage policies   through our Business Continuity   to current pandemic (COVID-19), BCM sets
            •  Impact  to  surrounding  communities   Management (BCM). In ensuring   strategies to actively increase corporate
              and mitigating actions          readiness,  we  conduct  BCM   resilience. The objective is clear: to prevent
                                              testing involving and/or taking into   suspension of operations or services
                                              account the stakeholders and the
     12
                                              surrounding community
       MSM MALAYSIA HOLDINGS BERHAD   Annual Report 2020
           MACROECONOMIC CONDITIONS
            •  Exposure  towards  fluctuations  in  •  Constantly monitor the world sugar  •  Implementation  of  Just-In-Time  mechanism
              commodity and raw sugar price   price at NY11, back-to-back hedging   to reduce working capital requirements,
            •  Trading  risks  involved  in  futures   for industry and export sales and   as well as having arrangements with suppliers
              market                          hedging lower than the budgeted   to ensure sustainable supply of raw sugar is
            •  Adverse FOREX movements        for wholesale market           secured
            •  Raw sugar price influenced by global
              climate, economy and political factors
            •  Legal and regulatory changes
            •  Trade wars and protectionist policies
            •  Health pandemic and climate change

           MANAGING REGULATORS
            •  Provision  of  fair  and  decent  work  •  Enhance  policies,  procedures  and  •  Continuous engagement with the government
              environment and wage policies   risk practices in line with regulatory   and relevant ministries such as Ministry
            •  Adhering to safety and health industry   standards            of  Domestic  Trade  &  Consumer  Affairs
              standards  to  reduce  fatalities, •  Close  monitoring  of  industry  and   (KPDNHEP),  Ministry  of  International  Trade
              injuries, accidents and illnesses   regulatory developments worldwide  & Industries (MITI) and Department of
              of  our  employees,  their  families,  •  Active  engagement  with  related   Environmental (DOE)
              contractors and customers       agencies to collaborate on  APs,  •  Waste  stream  management  is  outsourced
                                              compliance, smuggling, safety and   to a supplier licensed by the Environmental
                                              environmental matters          Department to collect, transport, process
                                                                             and dispose waste in accordance with local
                                                                             regulations and standards

           FINANCIAL MANAGEMENT

            •  Sustained  financial,  dividend  and  •  Improve financial performance  •  Minimise losses and improve the overall Group
              share performance              •  Improve  governance,  compliance   performance
            •  Responsible  investment  in  new   and transparency framework  •  New  investments  and  expansions  were
              business strategy, mergers and  •  Pursue   value   enhancing   further rationalised and regulated to prioritise
              acquisition                     opportunities                  profitability and focus on business continuity
            •  Strengthening  risk  and  governance                          and sustainable
              policies                                                      •  Further explore downstream into sugar related
            •  Optimising our funding strategy and                           business unlocking value-added income stream
              gearing ratio                                                 •  Monetise   all   the   non-strategic   and
            •  Prudent capital expenditure (CAPEX)                           non-productive assets
              allocation
            •  Maintain healthy cash balance
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