Page 17 - MSM_AR2020
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SUSTAINABILITY     EFFECTIVE        CORPORATE        FINANCIAL        ADDITIONAL    DETAILS OF THE ANNUAL
                   REPORT         LEADERSHIP       GOVERNANCE        STATEMENTS       INFORMATION    GENERAL MEETING














                                                                                                        PAGE
              MITIGATING MEASURES                     2020 PRIORITIES       OUTCOMES                    REFERENCES

 PERFORMANCE  •  Financial Management  •  Poor generation flow from operations  i.  To restructure loan with bank  i.   Reduce stock holding  •   Reduced raw sugar stock holding
 AND PROSPECTS  •  Governance  •   Non-compliance  will  trigger  an  Event  of   ii.   To seek letter of indulgence from the   ii.   Monetise non-core assets  via “Just-In-Time” mechanism  Refer to pages
 •  Economic Impact  Default (EOD)  financier for the breach and deferment of the   •   Efforts to monetise non-productive   28, 34, 36, 38
 Financial Capital  imposition of financial covenants                       and unutilised assets: MSM
                                                                            Perlis refinery operations has
                                                                            been successfully discontinued
                                                                            on 30 June 2020
 CAPABILITY   •   Macroeconomic   •  Competitive sales  i.   Manage EPC contractor or supplier to provide   i.   Balancing   production  •   Consolidation  of  production  in   15
 AND CAPACITY   Conditions  performance guarantee     capacity within MSM   MSM Johor
 ExPANSION  •   Service & Product   ii.   Comprehensive plant and machine upgrading   Group’s  operation  –  •   Launch  of  Premium  Prai’s   Refer to pages
                                                                                                       28, 34, 38, 41
 Intellectual Capital  Quality  and replacement programme  MSM Prai and MSM   products (Sugar Stevia Mix and
             iii.  Planned and scheduled maintenance and   Johor            Sugar Sucralose Mix)
                service                             ii.  Focus  on  product  •   Further  exploration  downstream
             iv.  Ensure skilled and trained operators and   diversification  into sugar related business
                technicians for maintenance work    iii.  R&D on food and non-
 Manufactured Capital  v.   Establish  and update standard operating   food  sugar  related
                procedures and hazard Identification, Risk   products
                Assessment and Determining Control for all
                activities
             vi.  Establish a consistent schedule of                                                                     MSM MALAYSIA HOLDINGS BERHAD   Annual Report 2020
                maintenance and servicing of our refining
                machinery, and where identified have
                replaced aging machinery with machine
                upgrades and replacements
             vii.  Ensure maintenance plan are carried out
                consistently
 OPERATIONAL   •   Operational   •   Inability  to  meet  the  Test  After  Completion   i.   Engage with government to curb and monitor   i.  Increase efficiency  •   Improving  production  efficiency
 ExCELLENCE  Performance  (TAC) production per day  the number of sugar import AP issuances  ii.   Increase export of value-  and yield while refining cost
 •  Resource Management  •   Failure   of   critical   equipment/machinery   ii.   Staying responsive to customer feedback and   added sugar products  •   MSM Johor’s yield has improved   Refer to pages
                                                                                                       28, 38
 Manufactured Capital  •  Managing Regulators  (Failure/tripping of steam boiler during normal   providing good follow-ups to issues raised.   (new SKU)  to 90% in 2020 compared to
 operation, Raw Sugar  Weigher Malfunction,   Regular visits to improve customer relationships  88% in 2019
 Failure of turbine generators, Failure of critical   iii.  Close monitoring of market demands and   •   In  2020,  MSM  has  continued
 equipment/machineries)  competitors’ activities                            exporting premix, liquid sugar
             iv.  Ensure reliable supply and convenient                     and fine syrup to China
 Natural Capital  delivery of good quality sugar
 IMPROVE   •  Talent Development  •  Health and safety of our workers  i.   Forcing governments (local and/or abroad)   i.   Lower refining cost  •   Energy cost saving projects are
 SUSTAINABLE   •   Community   •   Pandemic and movement control order (MCO)   to take extreme preventive and mitigating   through energy cost   being explored
 VALUES  Empowerment  by Government  measures on a wide scale over a period of   saving strategies  •   Biomass  Boiler  project  and   Refer to pages
                                                                                                       28, 53
 Natural Capital  •   Environmental   months including travel bans          Solar photovoltaic system were
 Assessment  ii.   All employees/contractors have to abide to               identified to reduce energy cost
 •   Occupational Safety &   the Standard Operating Procedures initiated    and carbon footprint
 Health Performance  by the government while working
             iii.  Ensure all employees are aware of matters
 Human Capital  pertaining to hygiene, health epidemics and
                cleanliness and trained on contamination
                prevention  procedures  in  order  to  prevent
                operational disruptions
             iv.  Fully comply with Industrial Safety and
 Social & Relationship Capital   environment regulations by reducing our Lost
                Time Injury
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