Page 16 - MSM_AR2020
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CHAIRMAN’S           DELIVERING            MSM           MANAGEMENT DISCUSSION    GROUP FINANCIAL
                  STATEMENT             VALUE               OVERVIEW            & ANALYSIS            REPORT


           LINkING THE CAPITALS & MATERIAL MATTERS

           TO STRATEGy, SuSTAINAbILITy & RISkS







             STRATEGIC
             THRUST             IMPACTED CAPITALS      MATERIAL MATTERS       KEY RISKS

            PERFORMANCE                               •  Financial Management  •  Poor generation flow from operations                    i.  To restructure loan with bank      i.   Reduce stock holding  •   Reduced raw sugar stock holding
            AND PROSPECTS                             •  Governance         •   Non-compliance  will  trigger  an  Event  of              ii.   To seek letter of indulgence from the   ii.   Monetise non-core assets  via “Just-In-Time” mechanism  Refer to pages
                                                      •  Economic Impact       Default (EOD)                                                financier for the breach and deferment of the              •   Efforts to monetise non-productive   28, 34, 36, 38
                              Financial Capital                                                                                             imposition of financial covenants                            and unutilised assets: MSM
                                                                                                                                                                                                         Perlis refinery operations has
                                                                                                                                                                                                         been successfully discontinued
                                                                                                                                                                                                         on 30 June 2020
     14     CAPABILITY                                •   Macroeconomic     •  Competitive sales                                          i.   Manage EPC contractor or supplier to provide   i.   Balancing   production  •   Consolidation  of  production  in
            AND CAPACITY                                Conditions                                                                          performance guarantee                  capacity within MSM   MSM Johor
            ExPANSION                                 •   Service & Product                                                               ii.   Comprehensive plant and machine upgrading   Group’s  operation  –  •   Launch  of  Premium  Prai’s   Refer to pages
       MSM MALAYSIA HOLDINGS BERHAD   Annual Report 2020
                                                                                                                                                                                                                                    28, 34, 38, 41
                              Intellectual Capital      Quality                                                                             and replacement programme              MSM Prai and MSM      products (Sugar Stevia Mix and
                                                                                                                                          iii.  Planned and scheduled maintenance and   Johor            Sugar Sucralose Mix)
                                                                                                                                            service                              ii.  Focus  on  product  •   Further  exploration  downstream
                                                                                                                                          iv.  Ensure skilled and trained operators and   diversification  into sugar related business
                                                                                                                                            technicians for maintenance work     iii.  R&D on food and non-
                              Manufactured Capital                                                                                        v.   Establish  and update standard operating   food  sugar  related
                                                                                                                                            procedures and hazard Identification, Risk   products
                                                                                                                                            Assessment and Determining Control for all
                                                                                                                                            activities
                                                                                                                                          vi.  Establish a consistent schedule of
                                                                                                                                            maintenance and servicing of our refining
                                                                                                                                            machinery, and where identified have
                                                                                                                                            replaced aging machinery with machine
                                                                                                                                            upgrades and replacements
                                                                                                                                          vii.  Ensure maintenance plan are carried out
                                                                                                                                            consistently
            OPERATIONAL                               •   Operational       •   Inability  to  meet  the  Test  After  Completion         i.   Engage with government to curb and monitor   i.  Increase efficiency  •   Improving  production  efficiency
            ExCELLENCE                                  Performance            (TAC) production per day                                     the number of sugar import AP issuances  ii.   Increase export of value-  and yield while refining cost
                                                      •  Resource Management  •   Failure   of   critical   equipment/machinery           ii.   Staying responsive to customer feedback and   added sugar products  •   MSM Johor’s yield has improved   Refer to pages
                                                                                                                                                                                                                                    28, 38
                              Manufactured Capital    •  Managing Regulators   (Failure/tripping of steam boiler during normal              providing good follow-ups to issues raised.   (new SKU)      to 90% in 2020 compared to
                                                                               operation, Raw Sugar  Weigher Malfunction,                   Regular visits to improve customer relationships             88% in 2019
                                                                               Failure of turbine generators, Failure of critical         iii.  Close monitoring of market demands and                 •   In  2020,  MSM  has  continued
                                                                               equipment/machineries)                                       competitors’ activities                                      exporting premix, liquid sugar
                                                                                                                                          iv.  Ensure reliable supply and convenient                     and fine syrup to China
                              Natural Capital                                                                                               delivery of good quality sugar
            IMPROVE                                   •  Talent Development  •  Health and safety of our workers                          i.   Forcing governments (local and/or abroad)   i.   Lower refining cost  •   Energy cost saving projects are
            SUSTAINABLE                               •   Community         •   Pandemic and movement control order (MCO)                   to take extreme preventive and mitigating   through energy cost   being explored
            VALUES                                      Empowerment            by Government                                                measures on a wide scale over a period of   saving strategies  •   Biomass  Boiler  project  and   Refer to pages
                                                                                                                                                                                                                                    28, 53
                              Natural Capital         •   Environmental                                                                     months including travel bans                                 Solar photovoltaic system were
                                                        Assessment                                                                        ii.   All employees/contractors have to abide to               identified to reduce energy cost
                                                      •   Occupational Safety &                                                             the Standard Operating Procedures initiated                  and carbon footprint
                                                        Health Performance                                                                  by the government while working
                                                                                                                                          iii.  Ensure all employees are aware of matters
                              Human Capital                                                                                                 pertaining to hygiene, health epidemics and
                                                                                                                                            cleanliness and trained on contamination
                                                                                                                                            prevention  procedures  in  order  to  prevent
                                                                                                                                            operational disruptions
                                                                                                                                          iv.  Fully comply with Industrial Safety and
                              Social & Relationship Capital                                                                                 environment regulations by reducing our Lost
                                                                                                                                            Time Injury
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