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CHAIRMAN’S           DELIVERING            MSM           MANAGEMENT DISCUSSION    GROUP FINANCIAL
                  STATEMENT             VALUE               OVERVIEW            & ANALYSIS            REPORT


           STATEMENT ON RISk MANAGEMENT AND INTERNAL CONTROL









           RISK MANAGEMENT ACTIVITIES

           Continuous integration between strategies and risk management was carried out to ensure risk management approach is
           embedded into business decision.

           Listed below are the key risk management activities undertaken by CGRM to reinforce the risk management culture within
           the Group:


            Activities             Description
            quarterly Risk         CGRM published its Quarterly Risk Report as a reporting tool to inform the Management,
     116    Reporting for MSM      Board Committees and Board of the key risks horizon associated with the Group’s business and
            Group                  operations covering the top 10 and other key risks.
       MSM MALAYSIA HOLDINGS BERHAD   Annual Report 2020
            Review of Risk         Existing  risk  registers  were  reviewed  jointly  with  the  respective  risk  owners  at  Operation  Site
            Registers              via MsTeam approach, to ensure the analysis and corresponding mitigation measures and action
                                   plans were effective and adequately documented.
            Call Tree Structure    The MSM Group call tree structure was reviewed and enhanced as part of the Business
                                   Continuity Plan (BCP). The structure review is to ensure the effectiveness of the BCP designed
                                   for MSM Group.

           COVID-19 Pandemic
           In 2020, a significant Pandemic that threat to public health emerged. Giving an alarm on the risk: COVID-19 pandemic.
           MSM Group has been taken an action to manage the COVID-19. Action taken as follow:

            Action Taken           Description

            COVID-19 Committee     In view of the rapidly evolving situation surrounding the COVID-19 pandemic, the Board and
                                   the Group’s Management are closely  monitoring and pro-actively managing this situation and
                                   its corresponding impact to business and operations.  The  Top Management has set up the
                                   COVID-19 Committee via  WhatsApp Group and has been chaired by GCEO. The Committee
                                   has been updated on the information from each respective Subsidiary on the Positive case that
                                   may affected the Employees on daily basis. This will give the Top Management enough time to
                                   take an action. The guidance and directive through the Committee facilitate MSM in handling
                                   the COVID-19 situation.
            COVID-19 Response      Most businesses are likely to experience significant disruption to their business-as-usual
            Plan                   operations and will face business underperformance throughout the duration of the COVID-19
                                   crisis. To help address these challenges, MSM Group came up with a COVID-19 Response Plan.
                                   The COVID-19 Response Plan provide guidance when dealing with COVID-19. The steps taken is to
                                   help prevent employees’ risk of exposure to COVID-19.
            COVID-19 Risk          In quarter 2 2020, the COVID-19 Pandemic has been addressed in the risk assessment by
            Assessment             the representative.  The risk that has been updated by the representative also taking into
                                   consideration on the monitoring of the employee that been infected with COVID-19.
            COVID-19 Report        COVID-19 Report has been reported to the Top Management weekly and also reported to the
                                   Board quarterly. In addition, the MSM Group takes initiative to report to FGV Group Risk.
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